Over 25 years experience in IT and business development. Experienced in all phases of software
development, project management, knowledge management, R&D, technology
marketing, business and strategic planning. Founder and president of New Art
Technologies, a 15 year old software and management consulting firm. A noted
columnist and correspondent with over 200 articles published, she is the author
of 17 books including InfoTrends: The Competitive Use of Information,
Solving the Productivity Paradox and the Software Engineering Handbook.
Over 26 years experience in improving the business returns generated by IT
investments. He helps companies focus on value-creating projects and services
by better targeting IT investments, improving the effectiveness of IT
execution, optimizing the sourcing of IT activities and establishing
measurement programs that tie IT performance to business value delivered. He is
the author of three IT books, most recently Just Enough Wireless Computing, and hundreds of articles, a popular speaker at
conferences, and his clients include many of the world’s top corporations.
Over 20 years of information technology and business process management
experience as a strategic advisor, certified consultant, professional speaker
and published author. Over 100 personal clients, both large and small, have
included companies from a diverse array of industries and geographies, spanning
from academia to technology and from Asia to the Americas. Often referred to as
a "consultant’s consultant" for training and mentoring skills. Author of books
The Sarbanes-Oxley Guide for Finance and Information Technology Professionals
and J.D. Edwards OneWorld: A Beginner's Guide. Currently Executive Vice-President at CLA Solutions and Chairperson of
the Board of the Sarbanes Oxley Group
Over 24 years experience in the information technology field specializing in
developing and implementing strategic technology plans for organizations as
well as senior project management and help desk operations review. His
consulting experience has included designing and implementing a
state-of-the-art emergency 911 call center for the city of Newark, NJ, managing
technology refreshes for a major non-profit entertainment organization as well
as a large, regional food broker. Prior to his consulting work, he was
Director, Information Technology for Coopers & Lybrand, Manager, End User
Support at General Foods Corporation, and Manager, Data Processing at Survey
Research. He is the author of the book
Computer Hardware Maintenance : An IS/IT Manager's Guide that presents a model for hardware maintenance cost
Over 25 years experience in working with clients developing best practices to
increase their bottom line. President/COO of VAS International, Inc., he is a
leading business change leadership management consultant, specializing in
assisting IT organizations in moving from cost centers to profit centers, and
in the new role IT must play as a business unit. He is the author of The Top
Ten Money Making Survival Tips for Information Technology Consultants.
Over 30 years of industry, consulting and general management
experience. He is the Associate Dean for Business Development
in the Graduate Studies and Research Division and the Director,
Technology Management Graduate Programs at the University of
Bridgeport. He earned degrees from City, Columbia, and Pace
Universities in Economics, Engineering, and Business. Dr. Selig
is also the Managing Partner and founder of GPS Group, Inc.,
a consulting, research and education firm that focuses on strategic
marketing and growth, business and technology transformation,
new product development, product management and innovation,
IT strategy and governance, program/project management and strategic
sourcing issues and opportunities. His books include Implementing Strategic Sourcing,
Implementing IT Governance: A Practical Guide
to Global Best Practices in IT Management and Strategic Planning for Information Resource
Management: A Multinational Perspective.
Over 30 years of broad experience and leadership in government
(director of an advisory service and grants program for government),
university (professor and interim dean of a college of information
studies), and association work (executive director of a professional
records/information management association). Author of seven
books, most recently Leading and Managing Archives and Records Programs:
Strategies for Success, Managing Records and Information Programs
and Effective Approaches for Managing Electronic
Records and Archives, and approximately 75 articles
on records and information management and strategic information
management. Expertise in leadership, development and management
of information programs; role of CIO’s; integration of information
programs into enterprise operations; knowledge management; trends
and developments in information management; and records management
including legal issues.
Over 12 years in wireless, spanning various aspects of the industry from carrier
to vendor to agent to systems integrator. Skilled and experienced in bridging
the gap between technology, marketing and business development. He was at the
beginning of the converged wireless voice and data products, the online wireless
retail business, and currently the mobile application and content revolution
with management and senior management positions with large, public companies
(McCaw Cellular/AT&T Wireless) and VC backed startups (mFoundry). He has focused
on non-core wireless products and has forged strong relationships with online
wireless retailers, carriers and handset OEMs. Author of Consumer's Guide to Cell Phones & Wireless Service Plans,
he also has two Olympic medals in the sport of rowing.
Over 20 years of software engineering experience as a software developer, published
author, and university professor. His experience includes work in the financial,
healthcare, and media industries. He has made numerous contributions to various
in Computer and Information Sciences, Mathematics and Statistics, James has
earned numerous technical certifications, including Microsoft Certified Systems
Engineer (MCSE), Microsoft Certified Solutions Developer (MCSD), and Microsoft
Certified Database Administrator (MCDBA). In addition to his consulting work,
James is an Associate Professor of Software Engineering at Fairfield University.
Over 20 years experience in IT management consulting including
12 years experience in teaching organizations to use his Applied
Information Economics (AIE) method. He invented AIE to quantify
the value and risk of IT in a mathematically and scientifically
sound manner and this methodology has been used in a variety
of Fortune 500 companies and major government agencies (civilian
and military). He is an internationally recognized expert in
the field of IT value and is a popular speaker at numerous conferences.
Doug is the author of How to Measure Anything: Finding the Value
of “Intangibles” in Business, The Failure of Risk Management: Why It’s
Broken and How to Fix It and Pulse: The New Science of Harnessing Internet
Buzz to Track Threats and Opportunities.
He was formerly with Coopers & Lybrand, and has an MBA in
Management Information Systems from his home state at the University
of South Dakota.
Over 35 years of industry, consulting and management experience
in manufacturing and natural resources industries. He is a certified
manufacturing engineer and a certified Lean Sensei and is the
principal analyst at Lean Manufacturing Research, which he founded
after retiring from Gartner. A recognized global expert in lean
and sustainable manufacturing, he has provided keynote addresses
to manufacturing conferences in Europe, Asia and North America.
He has published more than 30 technical papers and articles
for leading technical organizations such as TAPPI, the ISA and
the SME, as well as authoring numerous magazine articles related
to MES/MOM, EAM, Quality and Lean, and is the author of
Real-Time Control Networks, a text on industrial
data networking, and a contributor to numerous handbooks on
control engineering and quality management.
Over 25 years of experience as an IT leader in the Retail and Manufacturing sectors. His specific areas of expertise include infrastructure management, sales force automation, IT/business alignment, manufacturing, disaster recovery and business contingency planning.
Over 25 years of experience as a senior information technology and procurement executive in the publishing, consumer packaged goods, high technology, commodity manufacturing, computer hardware, food packaging, and pharmaceuticals industries.
Over 20 years management experience building robust, real-world IT systems
for both business functions and the enterprise. Mr.
Gura has managed the planning, development and implementation of sophisticated
hardware and software projects for companies ranging in scale from
small-to-medium businesses to multi-national Fortune 100 corporations, in
industries as diverse as financial services, medical device manufacturing,
electronic media and securities brokerage. His extensive background in software
development and hardware and software implementation covers mainframe and
minicomputers to PC, client server, networks, and the Internet. When he is not
on the job, you can often find him either driving or working on one of his
classic cars - most likely, his favorite, a red 1960 MGA.
Over 30 years experience as a development manager of both hardware and software
products for Fortune 500 systems manufacturers and Internet startups. In
addition to managing the development of processors, he has created products for
laboratory automation and factory automation. He also developed a systems engineering services business that provided
systems test and evaluation to manufacturers, integrators and end-users. His
specific areas of expertise include hardware systems, network security, server
consolidation, and systems engineering.
Over 25 years of experience in developing, as well as managing the development, of
software and hardware products. Her product development expertise spans the
range of NASA space research, communications products, factory automation, and
hardware processors. She currently consults to various enterprises on hardware
systems and high availability systems. Her specific areas of expertise are
hardware systems engineering, server consolidation, high availability systems,
and project management.
Over 25 years on the wild and wooly cutting edge of IT. Ken has worked on
numerous innovative projects, some so innovative that they will never see the
light of day. He has been involved in projects which share a single uniting
characteristic: they haven’t been developed before. Among his more notable
visible achievements: he was the founding CTO of About.com; he was a key
architect of the Prodigy Online Service; he worked on the first home banking
system; helped develop a ground breaking home computer animation system; and
has been an inventor of online technologies and applications. In his work at
About.com and Prodigy, he helped architect technologies that earned him a
listing as inventor on 11 online and Internet patents. In the rare moments that
Ken has time to spend on his avocations, he works on the other things he loves
most to do: writing, video production, and the design of innovative lighting
Over 20 years experience in project management, information technology and finance for the private and not-for-profit sectors. Proven record of managing successful cost-effective technology solutions that positively impact organizational growth and development. Expertise in designing Internet / web site strategies, selecting and implementing database / CRM systems, planning and monitoring budgets and utilizing on-demand / ASP hosted services. Recently assignments include project manager for implementation of an upgraded online training program for the National Foundation for Teaching Entrepreneurship and Director of Information Technology at Cross-Cultural Solutions. Other past associations include: J.P. Morgan, Independence Community Bank, Find / SVP and Con Edison.
Over 15 years experience in software development and consulting. His key areas of
expertise include technology selection and strategy, requirements analysis, and
development project management. He is particularly adept at helping firms understand
the implications of new tools and technologies, and how they may or may not map
to real business goals. He has a particular interest in the ongoing growth of LAMP
and related architectures; his experience with such lightweight development environments
as well as large-scale, more traditional efforts creates a valuable perspective
on the development process. Since 2004, he has been busily extending his expertise
into the world of RFID systems and software. Mr Farmer splits his personal time
among various pro bono projects in the arts world, presiding over a nonprofit board,
and traveling with his wife, Erin.
Over 13 years of health-care and pharmaceutical IT, development finance,
and project management experience. He has held senior positions in large
health-care and non-profit institutions, where he directed staff with responsibilities
including health-care IT, strategy & architecture, project finance,
forecasting & trend analysis, strategic planning, and budget & business-case
planning. As co-founder of a telemedicine company and health-care IT consultant,
he is focused on enabling health-care providers use telemedicine, context-aware
mobility, and revenue-cycle management solutions. His consulting expertise
with health-care providers includes joint business/IT evaluation of software
vendor offerings, application service providers, and alignment of IT with
the business needs and financial capabilities of mid-market health-care
Clyde Musgrave, PhD
Over 17 years experience in various management and engineering
positions. Dr. Musgrave holds nine patents in the areas
of insured electronic transactions, digital watermarking in
MPEG 2 video, digital certificates, and biometrics and has many
patents pending in the areas of xDSL, XML/SOA services, a transaction
model for telecomm services, electric power utilities, non-traditional
financial services, passport/visa fraud protection, HomePlug,
RFID tagging and others. He has served on the ARPANET
Executive Committee with Vint Cerf, and on the 1985 Presidential
Inaugural Committee. His strengths include managing teams,
building collaborative environments, business development, value
creation, managing risks associated with innovation & high tech
ventures, strategic business planning, private funds placement,
high tech licensing, information technology/systems, R &
D management, electronic commerce, and network security.
Over 17 years of experience in solving complex business,
technological, and organizational problems in various industries
from small companies to Fortune 100. He has significant experience
implementing effective solutions utilizing resources and methodologies
that deliver measurable results. In core IT management positions
he has delivered unique solutions that transformed corporate
goals into reality, built effective IT and operations teams,
reduced operating costs, and fostered rapid and sustained business
growth. He is on the board of a nonprofit organization and enjoys
volunteering bringing technology to children.
Over 30 years experience in the equipment sales and leasing world. Co-founder
(with TAC Expert Susan Gaines) of TekTrakker Information Systems,
LLC, she spent most of her career in the front lines representing
major IT vendors to major corporations. Her particular experience
gives her comprehensive insight into marketing and pricing practices
for both equipment and associated break-fix.
Over 25 years experience in the IT industry. Co-founder (with TAC Expert
Gay Gordon Byrne) of TekTrakker Information Systems, LLC, her
career has encompassed the wholesale, retail and leasing sides
of the industry. She has also been President of Gaines Capital
Corporation, a technology sales and leasing company, since 1994.
This broad experience gives her insight into many facets of
the equipment world including the pricing, maintenance and reselling
of technology. Sue is a member of the National Association of
Professional Women and is included in the Who's Who of American
Over 25 years of analyzing and writing about trends in information
technology and telecommunictions. He has written six books,
numerous user manuals, hundreds of reports, and more than 2,000
magazine features. He has been a Senior Analyst for Gartner, and a Senior
Product Information Specialist for Unisys. Clients currently
include top international corporations across a range of industries.
Over 30 years experience in design, construction supervision, operation and management
of audio/video production and post-production studios, conference rooms, multimedia
display areas and media-experiential spaces. As an internal consultant for global
advertising agencies, he has provided direction to dozens of corporate technical
operations in North America, Europe and Asia. As Director of Creative Solutions
for McCann Worldgroup, he also acquired a deep understanding of rich media workflow
processes, collaboration tools, and digital asset management systems. In his spare
time, he operates a recording/audio-restoration/remixing studio and is a production
manager and front-of-house engineer for live concerts, touring internationally with
classic rock artists.
Over 30 years of diversified domestic/international executive, IT management and
consulting experience with Fortune 500, government and smaller companies in multiple
industries. Specializing in developing and implementing strategic IT plans for organizations,
as well as acting as a senior project management. His experience includes marketing,
sales, planning, IT and business operations, business development, mergers and acquisitions,
general management, systems/network integration/outsourcing, e-commerce, social
media, e-business, direct marketing, IT strategy and governance. He is a leading
business and IT change management consultant, specializing in assisting organizations
in reducing costs, improving efficiencies, and integrating IT operations.
Over 25 years of IT technical leadership, including extensive hands-on experience
in all functions of IT program life cycle management. A significant portion of Frank’s
career included the analysis and tailoring of processes to exact the most efficiency
and savings. Frank’s most recent position as CTO in ADP included responsibilities
for process assessment and improvement, R&D portfolio management and the institutionalization
of application usability. In addition, Frank’s seasoned enterprise and application
architecture experience was key to ADP’s SOA initiative. Prior to ADP, Frank was
CEO of C.O.L. Consulting for 15 years, a firm focused on process improvement and
implementation, architecture and development. Frank had a significant role in delivering
large-scale SOA and SaaS systems, B2B catalog and transaction management systems
as well as waterfall, RUP and agile process tailoring and implementation.
Over 30 years of achievements in the design, implementation and transformation
of complex, mission-critical, worldwide products, services and programs.
Consultant to major firms including IBM, HP, Microsoft, Accenture and CSC.
Achieves results through earnest collaboration, relentless focus, and persuasive
articulation of problems and solutions to senior management, peers and practitioners
across disciplines, organizations and cultures. Expertise includes deep
understanding of operations and information technology, business process
innovation, and identification of essential issues in complex problems.
Experienced with company sizes ranging from start-ups to Fortune 100, including
Gartner, Digital Equipment Corporation, and AT&T Bell Laboratories.
Over 30 years of IT experience with CIO positions in various industries from small companies to Fortune 100. He is considered a visionary in the field, and a sought after speaker in the United States and around the world. His specific areas of expertise include senior corporate management, organization-building, management/business alignment, building investment strategies, linking IT with business management, large-scale project management, manufacturing efficiencies, and acquisition and merger integration.
Over 30 years experience leading the consulting arm of a major IT equipment manufacturer. He is recognized as one of the country's leading experts on building effective organizations. His specific areas of expertise include development and documentation of “Best Practices”, individual and organizational development, and change management.
Over 35 years experience in education including K–12 classroom
teacher, college professor, college technology administrator,
K–12 cabinet-level Chief Technology Officer (CTO), and K–12
cabinet-level Chief Information Officer (CIO). Author of multiple
texts and supplements for distance learning, Bev’s consulting
experience encompasses workshops, presentations, and design
and delivery of webinars emphasizing the areas of educational
leadership, team building, management of technology, stakeholder
relationships, and the evolving role of the K–12 district technology
leader. Bev’s continuing passion is empowering practitioners
who are working to improve teaching and learning.
Over 25 years of leadership and managerial experience in the
areas of information technology, facilities management, operations
management, and project/program management. Steve is experienced
in the private and public sectors, serving the K–12 education
marketplace and other markets, holding positions such as CIO
of the 40th largest school district in the country and VP of
a classroom technology hardware manufacturer. Steve is passionate
about the critical role the CTO/CIO serves in providing innovative
and transformational educational experiences to students and
teachers alike. He is the past president of the Florida CoSN
council and has conducted numerous presentations and workshops
on topics that are critical to success of the “new” education
Over 45 years of experience in information technology, as a
vendor, an end-user and as an a research analyst. Previously,
she held various positions within Gartner Inc. including Director,
Bermuda and The Caribbean Island Nations, Industry Director,
and Consulting Director, Technical Architecture Strategies.
Prior to working for Gartner, she was chief technologist for
MCI International where she developed technology plans and IT
strategies. Earlier, she was Vice President and Service Director
of Midrange Server Strategies service and Vice President & Director
of its Information Technology Planning and Strategy offering
at META Group (since acquired by Gartner). Before that she spend
eight years with IBM in various product development and management
positions, including launch team member for the AS/400, RS/6000
Over 18 years of extensive experience in corporate IT management, technology deployment and risk management. He has significant experience in all aspects of systems management, software development and project management, as well as holding key positions in directing major IT initiatives and
projects. His specialties are integrating technology into business, implementing IT solutions for efficient and profitable use, and defining IT risk and contingency. Mr. Beg enjoys travel to new places with his family, he also enjoys discovering new restaurants, reading, walking, jogging, driving and fixing things around the house.
Over 20 years experience in negotiation and corporate communication at billion-dollar companies. He created training programs in negotiation strategy and techniques for the world's largest information technology services business, as well as for medium and smaller companies, and has taught them across the United States, Europe, Japan and China. In addition to his negotiation experience, he has executive and employee communication experience at the highest level addressing both internal and external business issues.
Over 25 years of progressive IT experience, specifically as a technologist and strategist. He has extensive experience in designing and implementing technology infrastructures, as well as aligning technology and business strategy. His specific areas of expertise include technology strategy, manufacturing automation, wireless networking, portfolio management, disaster recovery and business continuity management, and project management.
Over 36 years experience in IT, including 22 years as a CIO, 18 years as CIO of Global Marine. One of Computerworld’s “Premier 100” CIOs, he is a nationally recognized speaker and lecturer in the field of IT. His specific areas of expertise include IT strategy trends, determination of optimal IT spending levels, and IT strategic planning.
Over 20 years as an IT industry research innovator and one of
the most quoted industry authorities on global IT workforce
trends and skills evolution, compensation practices, high impact
IT/business hybrid workers, and multiple facets of the human
side of technology value creation. Formally at Gartner and META
Group, he now leads a team of senior analysts and researchers
that publishes proprietary benchmark and market trends data
supported by continuous data collection involving 118,000 IT
professionals at more than 2,100 research partner employers
in 83 U.S. and Canadian cities. A popular opinion columnist, conference
speaker, and social media commentator, his contributions appear
regularly in dozens of online and print publications, in appearances
on television and National Public Radio, and on podcasts and
Over 28 years experience as a consultant and practitioner helping business and
IT executives obtain the greatest value from their IT investments. Specialties
include setting direction, aligning with business strategy, organization,
governance, assessment, planning, controlling, and measuring results.
Successful at communicating IT issues to general managers in a comprehensible
jargon-free way that frames decisions and describes their consequences in
business terms. Pragmatic approach to specific situations, not wedded to
particular methodologies or textbook solutions. Independent consultant since
1990 after leaving Nolan, Norton & Co., as a Principal.
Katharine (Kari) Riley
Over 25 years of experience in information technology consulting and
management. She has worked with clients to improve the quality of IT projects
by applying effective project management techniques, evaluating process design,
and building cohesive project teams. Much of her project management experience
focuses on cross-functional projects that successfully integrate functions like
finance, human resources, sales and marketing and operations.
Over 30 years of experience with personal and professional coaching and education
of senior managers in succession programs for large corporations. He has wide
experience in building corporate universities and leadership development programs.
Bob has extensive practice in health care computing (administrative and research).
He is an international speaker and consultant for online-interactive media education.
Mary Ann McIlraith
Over 20 years experience in information technology, human resources, and organizational
development. She covers the complete human capital management (HCM) implementation
project and leadership life-cycle. Mary Ann is on the Technical Advisory Council
for Human Capital Management and the Software Industry, past board member and author
for IHRIM, and past board member of ASTD. She is the developer of the Rapid Implementation
Over 20 years of experience in information technology (IT) asset
management across a broad spectrum of industries. An evangelist
and recognized expert in ITAM best practices, based on years
of personal and client experience. Founder and chair of
the Canadian IT Asset Management Users’ Group (1991)
and sponsor of an annual ITAM conference (Toronto). Developed
a series of educational seminars on ITAM, as well as related
contract and vendor management. Mentor to numerous IT
Asset Managers in defining, learning, and executing their ITAM
Over 18 years of consultancy experience that spans business
development, program management, and practice operations. He
has been with Ernst & Young, Fujitsu Consulting, and IBM
Global Services. He has managed a national banking practice
for Fujitsu, have lead a national asset commercialization and
licensing team for IBM, managed all consulting services globally
to JPMorgan Chase on behalf of IBM, and most recently managed
financial reporting, operations and strategy for IBM global
solutions. Al is recognized for consistently achieving and exceeding
management business objectives based upon well thought out process/procedures,
analysis, and concise execution aligned with corporate strategic
vision and values. His areas of specialty are program management,
contracts & negotiations, asset commercialization, business
controls, banking industry, consulting services business development,
sales management, executive-level client relations, risk management
& issue resolution, executive coaching, key account management,
financial budgeting, planning and analysis, corporate strategy
Over 30 years experience with implementation of enterprise-wide, ERP systems
that significantly reduced ‘quote-to-cash’ timeframe; the systematic
implementation of software engineering methods, processes and
tools that reduced product development and maintenance costs;
shortened product ‘time-to-market’ and improved software quality
for several R&D labs. She has directed a company-wide quality
and productivity effort to improve product performance and redesign
internal management practices to improve business results. A
published author, Rebecca is President of RebL Systems, an
executive and senior management consulting firm.
Over 15 years of IT and enterprise knowledge management experience
as a senior learning strategist, certified trainer, consultant,
professional speaker, and solution architect. He has designed,
built and deployed global performance enhancement programs,
as well as corporate universities, for Fortune 1000 companies
and government agencies including Microsoft, Lockheed Martin,
and the U.S. Air Force. He has also designed and implemented
project management frameworks and training programs for enterprise
IT organizations, with an emphasis on solid IT portfolio management
and governance. His dynamic presentation skills and personality
have made him a popular keynote speaker. He is executive VP
of the Charlotte chapter of the Association of IT Professionals,
and sits on the national Board of Regents of the Foundation
for IT Education.
Over 25 years experience leading information technology teams — both as
an internal IT executive and as a consultant and advisor — with
the majority of his career working in the financial services
industry. John is often engaged as a trusted advisor to business
executives and CIOs. A consistent theme in John’s engagements
has been the alignment of technology organizations with their
business leaders and business processes. John has led large
system integration projects and has developed IT and e-business
strategies, leveraging modern enterprise architectures. His
work also includes strong thought leadership in emerging technologies
for data warehousing and business intelligence, including the
use of in-memory databases to accelerate query and dashboard
Over 25 years of experience in IT benchmarking, with the past
12 years focused on increasing the business benefit from IT
investments. He has designed and implemented innovative approaches
to performance measurement, benchmarking, and alignment of technology
for increased effectiveness. Prior to co-founding the IT Performance
Management Group (a TAC affiliate), Mr. Ambuhl was VP, EMEA
benchmarking for Meta Group, VP, North American client services
for Gartner Measurement, and spent 14 years at Real Decisions
prior to their acquisition by Gartner. There he was instrumental
in launching several IT benchmarking services still in use today.
Over 25 years of information technology experience. He works
with senior business and IT executives in performing high-level
engagements focused on establishing current performance baselines,
targeting future performance goals, and implementing the means
to achieve them. Prior to co-founding the IT Performance Management
Group (a TAC affiliate), Mr. Bitterman was VP at Gartner, where
he established their IT Transformation and IT Performance Management
practices. Prior to joining Gartner, he held senior management
positions within both user and vendor IT organizations.
Over 31 years specializing in the identification, recruitment,
selection and placement of executive, managerial and senior
technical professionals in the IT career field. Ed’s client base
has grown to include a select spectrum of publicly and privately
held companies ranging in size from the top of the Fortune 500
and middle-market enterprises, to entrepreneurial firms. He
has performed both retained, contingent recruiting and contract
consulting services to a variety of technology, manufacturing,
services, financial, healthcare, pharmaceutical, academic and
professional organizations. In 2001, Mr. Pospesil created The
Technology Executives Networking Group (TENG), a virtual on-line
community of CIOs, CTOs, vice presidents, directors of IT, software
development, technology CEOs and other comparable senior-level
IT executives. Since its inception, TENG has grown to more than
4,000 members nationwide.
Over 15 years experience in operational management, customer
service and performance benchmarking. Eric is a co-founder and
Managing Partner at MetricNet, LLC — a provider of performance
metrics, benchmarks, performance reports, and scorecards. Previously,
he was with MicroStrategy, Corporate Executive Board, Meta Group,
TSC and Gartner. Mr. Zbikowski is also co-founder, Vice Chairman
of the Board, and Chairman of the Development Committee at The
Computer Corner, a nonprofit community technology center in
Washington DC, rated “one of the finest small charities Greater
Washington has to offer” by The Catalogue for Philanthropy.
Over 18 years of IT operations management, process engineering,
project management and software quality assurance experience.
He co-authored the process quick reference for audit compliance
actions (SOX, Privacy Information and Payment Card Industry)
and introduced check points within system development deliverables
to support continued compliance efforts. Tim has co-developed
and delivered training and mentoring on project management,
system development life cycles and systems. His technical background
includes user administration and project management for
IBM/Rational ClearCase, ClearQuest and RequisitePro software
development tools, end user support for shipboard property management
and point of sales systems, as well as interactive television.
Michael Schneider, PhD
Over 30 years experience in the computer and telecommunications
industries. Dr. Schneider was the CTO at iFrame, a web development
company, following seven years as Vice President at Gartner
Group. He established Gartner’s Advanced Technology practice
area. Prior to that, he was the Vice President responsible for
technology research, at Manufacturers Hanover Corporation, after
holding similar positions at Sperry Corporation and ITT Corporation.
These positions involved managing team members in Europe and
Asia. His academic teaching experience includes positions at
McGill University, Florida Atlantic University and the University
of San Francisco.
Over 30 years of experience in information technology and financial
services application development. His accomplishments have included
the successful implementation of numerous large business applications
projects. He specializes in large program planning and management,
resource optimization, application development methodologies,
and financial services application planning and development.
Del is also a member of the Board of Trustees for Illinois College,
a historic liberal arts college.
Over 30 years experience as a technology executive,
with expertise in enabling technology organizations to achieve
high performance and increase revenue, profitability and quality.
As president of ClayPoint, Inc. (a TAC affiliate), Bob works
with senior business and IT leaders on improving business and
IT operations. Prior to founding ClayPoint, Bob was President
of Fiserv Property & Casualty Solutions, providing leading edge
software applications, consulting and outsourcing services to
the insurance industry. Previously, Bob was the Chief Information
Officer at Allmerica Financial Corporation, where he was recognized
by Computerworld as one of the Premier 100 IT Leaders in the
country. Bob joined Allmerica after sixteen years with Digital
Equipment Corporation, rising to the position of CIO for Digital’s
$7 billion worldwide Computer Services business.
Over 20 years experience with the implementation and deployment of skills management,
career development, and performance management programs for many industries and
functions. He is a leading international skills-based management strategist, and
has developed the software tools, skills libraries and methodologies to help companies
identify, assess, track and manage their skills and competencies in a way which
maximizes talent and resources. He has worked with scores of organizations to solve
the problems associated with movement to new technologies and tools, addressing
the issues regarding organizational staffing and individual development and training.
Mr. Venokur designed the highly-acclaimed SkillQuest, a skills assessment, tracking
and reporting system, and was instrumental in establishing SkillsPlex, a skills
library with more than 10,000 skills and proficiency definitions.
Over 40 years experience in applying technology to business with a focus on leveraging
technology to address strategic issues. He has created a proprietary technology
for a programmed assessment of technological, legal, and management risks and compliance.
These protocols have been used to assess risks in manufacturing, finance, IT and
supply chains. Results have included direct savings and the avoidance of potential
risks through assessment of existing operational and implementing suggested improvements.
His experience includes: business analysis, business continuity, information technology,
merger consolidation, operations and process improvement, project and program management,
risk assessment, risk assessment and management, and sourcing strategy. He holds
U.S. Patent 5,818,400 for a new display technology.
Over 30 years of international experience as CIO, IT director and programme director
at multinational corporations in the manufacturing, oil, chemical, paper, fast-moving
consumer goods, technology and financial sectors. Terry has been successful in supporting
business objectives by creating and implementing relevant IT strategies and architectures.
With extensive project and risk management experience, including project rescues,
he has managed international IT organisations with annual operational budgets in
excess of $40 million and development programmes in excess of $50 million, which
have involved extensive vendor management experience. Terry has been a major contributor
to new business ventures, change management initiatives, and business turnarounds,
while demonstrating sensitivity to different cultural environments, and the
ability to quickly build working relationships. With proven leadership and team
building abilities, Terry has been responsible for multiple global and pan-European
SAP ERP implementations.
Over 24 years of experience in a career spanning multiple leadership roles in creating
world-class organizations including both distributed and offshore teams. Jane strategically
and cost effectively utilized resources and technologies in meeting and exceeding
corporate goals. Jane excels at strategic and tactical planning, building high-performance
teams and implementing best practice methodologies. In her most recent position
as Vice President of product development at ADP, Jane was a successful leader in
the APM of a multi-million dollar annual budget across mission critical customer
facing payroll applications, maintaining high product availability and representing
significant annual revenue to the company. At ADP Jane also developed and implemented
a corporate wide quality program and organization. Since the beginning of her career
Jane has successfully instituted a large number of continuous process improvement
Over 30 years in IT executive management positions. Renato has designed IT strategies,
and brought leadership and successful execution to all facets of IT including development,
infrastructure, data center engineering and operations, technology procurement,
and enterprise security. He has successfully delivered many major programs with
substantial financial impact and competitive advantage, most recently: the consolidation
of multiple data centers into two tier-4, energy efficient scalable centers; ISO 9001
and 27002 certification; promotion, identification and usage of “green”
technology and virtualization; championing and leading a new corporate initiative
on enterprise security and risk mitigation; and the design and deployment, in partnership
with the Wharton Institute, of an IT executives development program to maximize
personal and business value. In his recent consulting activity, he has been engaged
to develop the long-term IT strategy for a major technology institute.
Over 30 years experience at Pfizer, where he was director of Pfizer HealthCare
Informatics, director of medical advocacy, director of infrastructure
architecture, director of business technology, and local market manager
for the San Antonio/Austin district. In 2008, he formed Tosone Associates and created
its flagship program, Improv Means Business, which helps organizations enhance
their creativity, collaboration, and communication skills using the techniques of
improvisation. He is a graduate of The Second City Training Center, the world’s
leading organization for improv. He has performed with the improv group Demented
but Mobile at New York City venues such as Players Theatre, Music Theatre Works,
and The Comedy Cellar. His improv workshops have been used successfully by clients
at major corporations (Bank Leumi, Chubb, Dannon, MetLife, Pepsi, Pfizer, Right
Management) and academia (Howard Hughes Medical Institute, New York Academy of Science,
NYU Stern School of Business).
Over 25 years of increasingly senior responsibility and experience in the areas
of consulting management and delivery, disaster recovery planning, document
management systems, and total quality management. His primary focus is working
with clients to develop strategic business plans, identify opportunities for
the use of state of the art techniques to improve client interaction
capabilities, revenue and profitability and the solutions associated with those
efforts. He is VP, Products and Services, for FileOn, a document management
Over 20 years of global IT experience with the largest public and also private data and Internet networks in the industry. Frank was identified as a visionary at Bell Laboratories and was winner of the Gartner Group CIO Choice Award, Vision Award for Excellence at Internet World, Finalist for Ovation Award at Comnet, and the Technology Managers Forum Award for Enterprise Management Systems. Frank has managed data centers, network, applications, distributed computing, and services for organizations spanning over 110 countries, in the Financial and Telecommunication industries. He also has strong quality (six sigma, ISO 9000, winner Malcolm Baldridge Award) expertise, as well as process and project management, total cost of ownership, and balanced scorecard.
Over 20 years experience in the trenches creating and supporting corporate IT infrastructure for different industries including architecture, construction, engineering, software, telecommunications, networking, and research. As Director of Engineering IT at BBN, she participated in the creation of the modern Internet. Specific expertise includes building scaleable robust IT architectures, operating systems, desktop support, process improvement, program management, IT/Business alignment, security, and integration of networks, applications and systems. In the occasional moments she has to herself, she likes to cook gourmet meals and read science fiction.
Frederick Scholl, PhD
Over 25 years of experience in technology investigations and research. He is acknowledged
as a subject matter expert in information security best practices, information security
operational procedures, compliance and audit compliance management, threat and vulnerability
management, corporate security strategic planning, security risk evaluations, security
and privacy requirements analysis, and Sarbanes-Oxley, JSOX and HIPAA. Moreover,
he has substantial knowledge and expertise in LAN and WAN technologies, Internet
e-commerce systems, and Internet and optical fiber communication technologies. His
clients include Dow Jones, JP Morgan Chase, Solomon Smith Barney, McGraw-Hill, Merrill
Lynch, Memorial Sloan Kettering, and Blue Cross Blue Shield. Dr. Scholl has 13 U.S.
patents related to network technology and fiber optics.
Over 25 years experience helping enterprises including utilities, universities
and financial services firms develop network architectures and designs that
meet business goals as well as develop operationally mature management
processes. Founder and president of Network Strategy Partners, a
management-consulting firm helping clients make strategic decisions, mitigate
risk and effect change through business and technology consulting engagements.
Over 200 presentations and articles published and a bi-monthly column on the
business applications of networking technology. Industry experience includes
financial analyst at Soundview Financial and AT&T; and telecommunications
and IT engineering at Bell Labs and IBM.
Over 10 years experience in information technology designing, migrating and
managing enterprise network infrastructures for the U.S. Department of Defense,
financial organizations, healthcare institutions, and law firms. He has been
the primary technical lead and project manager for large migrations toward
Microsoft Active Directory and Exchange 2003.
Over 27 years experience as an accomplished executive and management
consultant with a successful track record of leading clients
through difficult adjustments and significant improvements in
growth, profitability and efficiency. Through his global
experience and proven executive management capabilities, he
provides consulting advice and services in general business
and IT management, strategic planning, business process development,
outsourcing, IT methodologies and processes, data center operations,
data center consolidation, program and project management, and
disaster recovery and business continuity planning.
Over 30 years experience maximizing the return on current IT
investment, and developing IT strategy. His background includes
data center construction and operation, building shared services
organizations, developing cost structures for “charge-back,”
and creating data center services businesses. He is an advisor
to technology start-ups, venture capital and institutional money
management firms, providing technology guidance. In addition,
he is a senior negotiator for outsourcing contracts. David has extensive
experience in the financial services community. He has built
and operated large scale complex networks, data centers and
Internet hosted brokerage services. He built and turned-on a
new data center in four weeks for one financial services firm
following the 9/11 attacks.
Over 25 years experience in the telecommunications and technology
industries from start ups to Fortune 500 companies. He is also
CEO of TnT Expense Management, which specializes
in telecom expense management services including auditing and
bill processing, wireless management, network provisioning,
contract negotiations and telecom project management. Prior
to establishing TnT Expense Management, he was the former Vice President
of Telecommunications & Call Center Technology with Cendant
Corporation. Michael has an MBA in Finance and is an adjunct
professor at the graduate level.
Over 25 years of experience as an operations and engineering
IT executive with a diverse background from start-ups to Fortune
50 companies. Experienced with tactical, hands on problem solving
as well as developing and implementing business strategy. Creates
a high performance team by focusing on communications and leadership
development. Able to lead large change management transformations
that focus on improving service delivery and cost reductions.
Functional expertise in voice, data, wireless and applications.
Over 25 years experience as a results-oriented business and
IT professional focused on linking IT to
the business, and using business strategy and requirements as
the drivers for IT to increase shareholder value. Mr. Borden has provided
strategic and tactical guidance to international corporations
in a number of different areas including alignment of IT, rationalizing
current IT applications and infrastructure, valuing potential
investments, e-business, call centers, voice and data telecommunications,
and technology investments. Mr. Borden’s recommendations often
include process improvement, staff realignment, sourcing strategy
and cost savings identification. He is a founder of the International Teleconferencing
Association, published over 150 papers, been quoted many times
in a variety of places and has spoken at a variety of conferences.
Over 30 years in IT and business development, including over 20 years in project
management and seven years teaching project management at the graduate level. He has
been certified as a PMP since 1998. He has experience in several industries, including
telecommunications, pharmaceutical, and finance. Alan has worked in complex system
environments, and has hands-on experience as a software developer, system tester,
and systems engineer. He leverages that experience as an IT project manager. He
is an expert at all phases of the project management process and is a skilled project
management trainer with strong organizational, leadership, and management skills.
He has authored two published papers on project management methodology and has presented
at the Lucent Project Management Conference and the PMI/NJ Symposium.
Over 27 years leading high-tech companies. Drawing from his broad range of experiences,
Mr. Korb can assist businesses in a variety of areas. His enthusiasm and high-energy
is infectious, allowing him to motivate at all levels of the organization. He advises
on corporate direction, marketing and sales. Using his technical expertise, Eric
helps companies digitally enable their business processes, ranging from implementing
new technology to establishing an Internet presence.
Over 35 years of experience in the IT and telecommunications industries, with the
past 12 years focused on increasing clients’ business benefits from investments
in communications technology and services and ensuring clients need what they have
and are paying the best possible price. He has designed and implemented innovative
approaches to performance measurement, benchmarking, and alignment of technology
for increased communications (voice and data) effectiveness. Mr. Derouin began his
career with 10 years at IBM, in the last 15 years of his vendor career he was Senior
Vice President of TeleGlobe, Vice President of AT&T Public Sector Markets, World
Wide Vice President of Steltor, and Global Vice President of Oracle’s SWAT Team.
Over 20 years of IT experience from the vendor perspective, focused on process automation for eBusiness, eCRM, contact centers, telecomm OSS, E911, wireless and wireline networks via n-tier applications, integration, middleware and portals. His experience includes complex planning, project management, financial justification, ROI, metrics and strategies for growth via opportunity assessment, product management, value innovation, benchmarking, industry structure research for alliances, mergers and competitive analysis.
Over 15 years of experience at the senior officer management level (22 years total business experience). Seasoned former Fortune 500 senior executive and founder and principal of multiple companies in the technology, manufacturing and services sectors. Experienced in all areas from startup though management of thousands of employees and contractors. Has navigated through several mergers, acquisitions and IPO as Principal. Recognized as an industry expert in business process reengineering and large-scale systems integration for enterprise-wide computing solutions. Currently on the Boards of Directors of several technology companies, both public and private. Broad experience in consulting, M&A, technology delivery, sales, marketing, and business development.
Over 25 years of experience in the planning, design and management of strategic business and technology initiatives. He consults extensively on strategy alignment, project management and performance measurement methods to assure that strategic initiatives are delivered successfully and operating results are verifiably improved. He has extensive experience applying these techniques to enterprise systems, supply chain and large-scale technology projects, and has also integrated these techniques into enterprise governance and performance measurement models. He frequently facilitates executive management decision-making and alignment sessions. He is currently completing a book on the role of strategic initiative management in organizational renewal.
Over 10 years technology experience, specializing in outsourcing, offshoring,
global sourcing, and project management. David is focused on serving
information technology, call center, and business processes clients ranging in
size from Fortune 20 to venture financed startups across financial services,
health care, insurance, automotive, chemicals, IT, and media/entertainment
industries. He helps companies reduce risk and receive the greatest value from
their global souricng relationships. David has written several articles about
outsourcing, offshoring, and global sourcing and is a frequent speaker on
topics of global sourcing strategy, site selection, vendor selection, and
program management to executives from around the world. He teaches Business
English to immigrants from over 60 countries as a volunteer in New York City.
Over 13 years of success negotiating, structuring and optimizing IT and BPO
outsourcing arrangements for a wide base of clients. He is a recognized expert
in the field of benchmarking of outsourcing contracts, rate structures, and
pricing methodologies for information technology services. Adam served as a
Director for Outsourcing Strategies at the META Group, and has held multiple
positions at IBM Global Services related to negotiations and business case development
for new sourcing contracts. He has helped customize and manage vendor relationships,
over a wide base of industries, from initial strategy and RFP development, through
contract signing and ongoing governance. Adam is a founding member of Nautilus
Advisors, a specialized firm helping clients and vendors navigate the ever-changing
Over 15 years experience with application and infrastructure outsourcing agreements,
and IT service improvement initiatives. He has helped clients with sourcing strategy
development, RFP and vendor bid evaluations as well as benchmarking and negotiation
support. As a consultant at META Group, Chris developed various consulting methodologies
and was a regular speaker at industry conferences on the topics of outsourcing and
service delivery improvement. Earlier in his career Chris was a project executive
at United HealthCare, where he served as a director of sourcing.
Over 25 years experience in the retail industry, focused around technology and
business operations. He has been the CIO of a multi-billion dollar apparel company
as well as VP of IT at a medium-sized retailer. As a consultant for Big Four
and other consulting firms, Mr. Werden has led many projects dealing with the
selection, implementation and use of technology to improve business processes
and results. Todd has also been the VP of Software Development and Technical
Support at a leading retail ERP and Decision Support vendor providing comprehensive
solutions to major retail companies.
Over 15 years experience as an in-house lawyer specifically
in contract negotiation and management. Eric offers innovative
methodologies for developing and implementing IT sales contracts
processes that minimize costs of negotiation and disputes, and
for realizing complete value from SaaS, IT outsourcing and other
technology vendor relationships. He introduces new concepts
to the old, traditional way that businesses contract with each
other, such as utilizing contracts to achieve better governance-risk
compliance, electronic contracting for business services, and
Over 26 years experience in IT and consulting. Helps companies
understand their options and design strategies for business
continuity/disaster recovery and data center planning, specializing
in rapid recovery of applications across multiple data centers.
As Director of Business Continuity at Interactive Data Corporation,
he defined a worldwide business continuity strategy for 92 business
units, deploying recovery resources, and increasing organizational
readiness through training and testing. In the past, he was
a network consulting practice leader at marchFirst, manager
of financial systems for IBM/Lotus, and a data center manager
at Digital Equipment Corporation. He has spoken at securities
industry business continuity conferences. Outside of work, he
is a high-handicap golfer and runs an occasional marathon.
Over 23 years experience in developing
and managing project and line operations teams. Proficient in
creating innovative, process-driven solutions to complex issues,
and leveraging resources — people, technology, and relationships
— to drive growth, profit and performance through and exceptional
Over 25 years experience leading information technology
for direct marketing, publishing, and consumer packaged goods
companies, with expertise in global strategic technology planning,
marketing automation, CRM, customer data warehousing and data
mining, business intelligence, IT turnarounds and change management,
enterprise technology integration, and global applications development
and acquisition. International experience includes leading global
teams in Europe and Mexico developing global IT strategy, worldwide
infrastructure and telecommunications standards, global enterprise
Over 20 years of engineering and operations experience. Scott
is the founder and CEO of Miro Consulting (a TAC affiliate).
Frequently quoted by media outlets such as CRN, eWeek
and InformationWeek, Mr. Rosenberg is considered an expert
in Oracle licensing and software asset management as well as
Microsoft licensing. He is an active member of the International
Association of Information Technology Asset Managers (IAITAM)
and is a Certified Software Asset Manager (CSAM). He was also
honored as one of the finalists in the Ernst & Young’s
prestigious Entrepreneur of the Year program two years in a
row. He is a practicing martial artist (Tae Kwon Do), and is
avid follower of the principles of the late business guru and
father of modern management, Peter F. Drucker.
Over 30 years of international experience in the IT outsourcing industry. Initially
as a client, later as a service provider, and for seven years as a Partner at
TPI, a leading sourcing advisory firm. His experience includes extensive service
delivery and management while at a provider, and comprehensive sourcing life cycle
advice while as a consultant. Stuart has advised clients on sourcing and renegotiation
strategies while at TPI, and taken them through complex international outsourcing
deals. Stuart’s specialty is in understanding outsourcing market prices and benchmarking;
while at TPI Stuart developed their Mark to Market price assessment capability.
Over 35 years of experience in software development and quality-assurance,
accounting, and project, program and general management. John’s
private-sector background includes telecommunications and billing,
IT and payroll/tax. His final assignment at Convergys Corporation
was project/program director for software development services
for a Fortune 500 client, where he consistently drove multiple
overlapping 100,000-hour software development projects to successful
completion while reducing the program cost structure via offshoring
program work to India. In the public education sector, as CIO
of Seminole County public schools, John drove virtualization,
thin-client desktop, ERP and network build-out projects. He
also has developed and taught project management courses for
local colleges and the University of Central Florida (UCF).
Over 35 years of experience in software development, marketing, sales, leasing and management. He is founder and CEO of SynerCap LLC, a software leasing and management consulting organization. Based upon his extensive experience in software vendor marketing and sales, he brings valuable expertise to bear in the areas of software vendor relationship management and software asset management.
Over 20 years as a developer and implementer of IT applications. His industry experience ranges from retail, to environmental health and safety, to hospitality and food services. His specific areas of expertise include enterprise analytics and reporting, project justification and management, decision support, and financial systems.
Over 20 years of experience in software analysis, architecture, design, implementation, and enhancement. During his career, he’s worked in the manufacturing, construction, financial, commercial software, imaging, broadcasting, and securities trading industries. His technical expertise is concentrated in user interface design, and multi-tiered web application development using a variety of technologies.
Over 15 years experience building virtual communities, and a
recognized expert in online community building, social networking,
and digital customer care. Vanessa is Principal of Leader
Networks – a consulting company helps companies strengthen the
connection to customers, business partners, and employees through
virtual communities and social media. She frequently gives talks
on the reality of building and sustaining online communities,
has served as a community judge for the Global Information Infrastructure
awards, and has authored numerous academic research and general
articles on community building. Women in Technology International
(WITI) named her one of Boston’s Most Influential Women in Technology.
Over 36 years of IT experience in virtually all IT disciplines complimented by five years of analysis and best practices consulting for Giga Information Group. He brings a practitioner's perspective with significant and varied experience in IT "archi-torture" and standards, metrics, operations, technical support, and all aspects of security, policy development, organizational metrics, and risk management.
Over 15 years experience in the fields of Media Design and Internet Marketing Strategy. She has directed the development and worldwide deployment of numerous Internet subscription applications for the healthcare and IT industries. Throughout her career, Dr. Fitzgerald designed and led teams comprising of front-end application design and development, interactive multimedia production, product development and marketing.
Over 20 years of experience in advanced
software development, with the last five-plus in senior project management roles in
major financial services institutions. His primary specialization is software quality
engineering, including Six Sigma and CMM. Mr. Tsivkin has authored a number of
published papers in operations research, management science applications, and
Over 20 years experience in consulting and software development with extensive
experience in the high technology and financial industries: trading, cash
management and risk management. Peter’s specialties include development of
business differentiating software systems and providing consulting to IT
organizations with an emphasis on applications. Consulting expertise includes
joint business/IT evaluation of software vendor offerings and business-service
platforms, application architecture and development best practices in support
of real-time business opportunities, application portfolio analysis in support
of business/IT alignment and IT costs reduction, and business derived IT
capability enhancement/CMM: principles, BPM, organization, roles, measures,
standards and technologies linked directly to business objectives.
Over 25 years of experience as a hands on UNIX software developer, primarily in the Wall Street and financial communities. Designed, implemented, documented, and supported many client/server, real-time, and embedded systems. Has worked with many leading hedge funds, brokerage houses, and back offices, as well as the manufacturing, semiconductor, and gaming industries. Experienced with all phases of the product development life cycle, and has worked in systems and database administration, management, and production support roles.
Over 30 years of IT experience, with the last 15 years
specializing in information security. He is an expert in aligning
information-security programs and solutions to business processes and
requirements. Special strengths include information-security risk
management; secure network architectures; policies and procedures;
audit and regulatory compliance; efficient, customer-focused
operations; and aligning with industry best and prevailing practices.
Over 12 years experience at Intel Corporation and Amazon.com in enterprise
platform technologies, performance, architecture, and strategy. He helps
companies use technology to build sustainable competitive advantage. Dr. Gupta
is currently Engineering Manager at Intel responsible for the Eclipse program
and strategy. Eclipse is an open source development platform (www.eclipse.org)
He is active in the Eclipse Architecture Council and the Eclipse Requirements
Over 20 years experience as an IT project manager and business analyst,
primarily in the financial industry. She has special expertise in data
analysis, data modeling, and converting systems into new platforms, including
mainframe to Internet and intranet server environments. In addition, she trains
IT professionals in project management fundamentals and Project Management
Professional exam prep. She is an active member and volunteer for the Project
Over 17 years of IT management, systems integration, consulting, software
development and marketing experience. Philip is an expert in customer data
integration, electronic commerce, online advertising, virtual databases,
enterprise application integration and web services. Specialties include
business process definition, regulatory compliance, implementation of key
performance indicators and cross-functional project management. On weekends, he
can be found whitewater kayaking Class IV rivers in Massachusetts, New Hampshire
Over 25 years of experience in system and software development. His work has
included hardware and microcode, operating systems, database internals, network
routers and switches, and application development for a variety of different
businesses. He focuses on tools, practices, and methodologies that improve
software quality by enhancing teamwork not only within the development team,
but also between developers and the other disciplines necessary for success. He
has worked with state of the art object-oriented programming and planning
methods for nearly twenty years.
Over 35 years experience in information technology serving the financial services
and professional services industries, in a variety of roles including architect,
lead analyst, project manager, mentor, and consultant. Colin is experienced in all
phases of application development, project management, knowledge management, business
intelligence, technology marketing, and strategic planning. He is founder and creator
of BizConnector, an interactive marketing automation tool.
Over 20 years of experience developing innovative
software solutions using the latest technologies. He is founder and chief architect
of Forestay, LLC. Previously, Steve was with Active Endpoints and Starwood Hotels.
As an independent consultant, Steve provided technical strategies and implementations
for organizations such as Goldman Sachs, Deutsche Bank, Pitney Bowes, and Dictaphone.
He leverages broad knowledge of the Web services, SOA, and BPEL technology,
vendor, and product space, and deep knowledge of BPEL practices and patterns,
to provide insightful analysis that demonstrates how to use BPEL to solve real-world
Maurene Caplan Grey
Over 20 years of experience with electronic messaging and collaboration.
Maurene is the Founder, Principal Analyst of Grey Consulting.
Prior to starting an independent firm, Ms. Grey was Gartner's
lead analyst on messaging, calendaring/scheduling and human
communications. Earlier, she headed United Parcel Service's
global messaging environment. Ms. Grey's active involvement
in the industry includes serving as Conference Director for
INBOX 2007. She also serves on the ARMA International
collaborative environment task force. Ms. Grey is an Advisory
Board Member and Research Fellow of the Society for New Communications
Research and served as a SIIA CODiE 2007 Awards first-round
Over 20 years of IT experience in both applications development
and management. Eric is currently Vice President of Product
Development/Chief Technology Officer of FamilyTime.com, an Internet
marketing company in Fairfield, CT. At FamilyTime, he has developed
content management, advertisement services and survey delivery
systems that allow FamilyTime to provide its clients the support
they need to help them identify their market. Prior to FamilyTime,
Eric worked on large data warehouse and executive information
systems in the financial services industry.
Over 20 years of experience in IT market intelligence and product
marketing, including eight years with IBM. His areas of expertise
include e-commerce, on-demand computing, midrange servers, and
knowledge and content management. He is executive director of
The Knowledge Agency.
Over 35 years experience across a wide range of organizations
in the areas of IT strategic planning, IT governance, risk and
control, supply chain risk assessment, ERP evaluation, process
improvement, IT internal control enhancement, and compliance.
Prior to his career in public accounting and consulting, Charles
held executive management positions in aerospace, textile and
apparel manufacturing companies.
Over 20 years experience in software engineering and IT security. He has extensive
experience as a developer and project leader in a large organization. His areas
of expertise include open source software (Kerberos, CDSA, DCE), and systems and network
management. Wayne also has a strong security background and holds a CISSP certification.
Recent work involved adapting IT policies to address HIPAA requirements. He has
served on the board of the New Hampshire chapter of the Information Systems Security
Association (ISSA) since shortly after its inception in 2006.
Over 25 years of marketing and product leadership in the HR, payroll, workforce
management, and benefits categories. She has deep expertise and a track record of success
in strategic planning, business line management and product marketing for both software
and service companies. Her experience includes domestic and international operations,
partnership development, successful product launches and quality team development.
Using her proprietary methodology, Zena delivers programs to drive revenue and margin
growth for software and service companies by identifying and aligning solutions
with market opportunity, managing/extending product sets, and developing distribution
channels and partnerships. She is presently involved in engagements to develop new
distribution channels for SaaS solutions to enterprise and outsourcing providers,
define the topology and UI for an RPO service, and various business development programs.
Over 23 years of experience in the IT Industry, Kenneth Lew is dedicated to researching
and packaging new, innovative solutions and products to meet clients’ ever-changing
needs in a climate where they are looking for ways to optimize their investment
in information technology and seek cost efficiencies in their execution of business
processes. Kenneth is deeply involved with clients’ needs and solutions, keeping
him abreast of the latest trends, methods, and issues facing executives. He is an
active member of various professional organizations including Monte Jade Science
and Technology Association, the Project Delivery Special Interest Group, the International
Human Resource Information Management, and the PeopleSoft Mid-Atlantic User Group.
Over 15 years of focus on manufacturing systems, since receiving his Ph.D. in Computer
Science, working closely with IBM initially, and later with SAP. Nick has had an
intimate involvement with the movement towards ERP systems. Nick currently focuses
on data management in the SAP environment, and has worked on major projects for
many blue-chip clients including GSK, Orange, Unilever, Eli Lilly and General Motors.
Over 30 years service to the K–12 educational community,
including roles as a classroom teacher, school leader, district
technology cabinet administrator, state department of education
cabinet leader and educational consultant. She understands the
value in building solid relationships with education and vendor
stakeholders that ultimately results in enabling student, teacher
and organizational success. Ann has a strong background in the
alignment of appropriate technology solutions with proven research-based
practices in support of continuous improvement. Through service-oriented
leadership, she has encountered success in a wide range of experiences
through a laser-like focus on student and organizational success.
Over 33 years service to the education community, from classroom
teacher, to district department leader, cabinet executive, Chief
Information Officer, and education consultant. Throughout her
IT career, she focused on effective use of information and communication
technologies to advance learning. She has a strong background
in data-driven decision making and technologies around successful
data use and implementation. She is experienced in developing
and implementing enterprise strategic technology plans focused
on student learning and aligned to the district vision, mission
Over 30 years of experience in defining, managing, and delivering
high-performance technology engagements over a broad range of
industries, application areas, and technologies. In particular,
Mr. Smith has demonstrated the ability to rapidly understand
the key drivers of a business, and then assist clients in developing
an integrated business, technology, information, and people
strategy to leverage those drivers. Career has encompassed roles
in executive and operating management with a strong background
in envisioning and then launching new ventures in a variety
of corporate structures.
Over 40 years of experience in IT strategy, operations, development
and security. He has successfully managed large projects, developed
flexible IT infrastructures and sound security organizations
for hundreds of the world’s most successful organizations, as
a senior member of the Marsh & McLennan, Gartner, META Group,
and Ernst & Young consulting divisions. He is also the founder
of (ISC)2, Inc. the organization that established the CISSP
credential. In 1992, Mike was named the first recipient of the
Computer Security Institute’s “Lifetime Achievement Award.”
He was also formerly CIO for a division of Ashland Oil and for
Bain & Company. Mike has established a reputation for creativity
and excellence in technology and its application to business
Over 30 years of experience in the IT industry. Rick has been
both a CIO and a consultant in both large and boutique firms.
As a CIO, he implemented ERP and SaaS solutions and has firsthand
experience with both. He also supported several ERP implementation
projects as a consultant. His expertise includes ERP implementation/optimization,
IT strategy and architecture planning, business intelligence,
business process management, and organizational change management.
Rick co-founded IT Renaissance, is a partner in The Atre Group,
and managed the IT Strategy and Transformation group for Gartner