TAC experts have quite literally “written the book” in their areas of expertise.

IT Leadership Manual: Roadmap to Becoming a Trusted Business Partner

By Alan Guibord

Today’s IT leaders are faced with an unprecedented leadership and organizational challenge. The entire landscape has changed over the past few years and it is now time for leaders and organizations to re-invent themselves to meet the new order. IT leaders need to redefine their role into one of being a trusted business advisor. IT Leadership Manual provides you with a set of specific recommendations and suggestions to assist you in your self-evaluations and to develop a personal plan for the future. It helps you build the leader in you, as well as how to become a formidable competitor in your own right.

Buying, Supporting, Maintaining Software and Equipment: An IT Manager’s Guide to Controlling the Product Lifecycle

By Gay Gordon-Byrne

Describing how to avoid common vendor traps, Buying, Supporting, Maintaining Software and Equipment: An IT Manager’s Guide to Controlling the Product Lifecycle will help readers better control the negotiation of their IT products and services and, ultimately, better manage the lifecycle of those purchases.

ITIL and Organizational Change

By Pamela Erskine

Organizational change is difficult to manage and takes time to implement. The implementation of ITIL (IT Infrastructure Library) can be particularly challenging, especially for organizations for whom it represents a radical change. In ITIL and Organizational Change, Pamela Erskine analyzes some of the reasons why organizations fail to realize the benefits of ITIL and offers practical ways to avoid these pitfalls. She examines ways to clear the many hurdles that can obstruct progress and investigates how to improve acceptance of change in the workplace. Drawing on her many years of experience, Pamela discusses five different models of organizational change and explains how to select the most suitable approach for your project and your organization. Real-life examples bring the theories to life.

Pulse: The New Science of Harnessing Internet Buzz to Track Threats and Opportunities

By Douglas Hubbard

The ultimate guide to mining the Internet for real-time assessment of trends and data. Showing how the Internet can be an incredible tool for businesses and others to measure trends in real time, Pulse describes tools for inexpensive and real time measurement methodologies businesses can start using right away. This timely book also puts this emerging science in perspective and explains how this new measurement instrument will profoundly change decision making in business and government.

The Failure of Risk Management: Why It’s Broken and How to Fix It

By Douglas Hubbard

An essential guide to the calibrated risk analysis approach. The Failure of Risk Management takes a close look at misused and misapplied basic analysis methods and shows how some of the most popular “risk management” methods are no better than astrology! Using examples from the 2008 credit crisis, natural disasters, outsourcing to China, engineering disasters, and more, Hubbard reveals critical flaws in risk management methods–and shows how all of these problems can be fixed. The solutions involve combinations of scientifically proven and frequently used methods from nuclear power, exploratory oil, and other areas of business and government. Finally, Hubbard explains how new forms of collaboration across all industries and government can improve risk management in every field.

How to Measure Anything: Finding the Value of “Intangibles” in Business

By Douglas Hubbard

Anything can be measured. This bold assertion is the key to solving many problems in business and life in general. The myth that certain things can’t be measured is a significant drain on our nation’s economy, public welfare, the environment, and even national security. In fact, the chances are good that some part of your life or your professional responsibilities is greatly harmed by a lack of measurement—by you, your firm, or even your government.

Implementing Strategic Sourcing

By Gad Selig

This informative, comprehensive, yet practical guide provides readers with a complete tool-kit of how to approach global sourcing successfully. Based on real world experiences on implementing and sustaining global sourcing the book provides readers with key guidance on: Foundations of Strategic Sourcing; Management, risk, governance and legal considerations; Organizational change, innovation and relationship management; Transition planning and the end-game; Successful principles for new business development from a service provider perspective; Future trends, summary and lessons learned.

Implementing IT Governance: A Practical Guide to Global Best Practices in IT Management

By Gad Selig

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization’s Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations.

Leading IT Transformation: The Roadmap for Success

By Ouellette & Associates

Details the necessities for business and IT professional success. The book covers critical topics ranging from IT transformation, leading change, customer service, consulting skills, effective negotiating, project management, requirements gathering, politics and marketing IT’s value internally.

The Sarbanes-Oxley Guide for Finance and Information Technology Professionals

By Sanjay Anand

Praise for Sarbanes-Oxley Guide for Finance and Information Technology Professionals. “Effective SOX programs enlist the entire organization to build and monitor a compliant control environment. However, even the best SOX programs are inefficient at best, ineffective at worst, if there is a lack of informed, competent finance and IT personnel to support the effort. This book provides these important professionals a needed resource for and road map toward successfully implementing their SOX initiative.”
—Scott Green Chief Administrative Officer, Weil, Gotshal & Manges LLP and author, Sarbanes-Oxley and the Board of Directors

Software Configuration Management

By Jessica Keyes

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life cycle activities that form the process. This framework is Configuration Management (CM).

Software Configuration Management discusses the framework from a standards viewpoint, using the original DoD MIL-STD-973 and EIA-649 standards to describe the elements of configuration management within a software engineering perspective.

Software Engineering Handbook

By Jessica Keyes

Unfortunately, much of what has been written about software engineering comes from an academic perspective which does not always address the everyday concerns that software developers and managers face. With decreasing software budgets and increasing demands from users and senior management, technology directors need a complete guide to the subject of software engineering. The successor to the bestselling Software Engineering Productivity Handbook, this book fulfills that need.

Making Technology Investments Profitable

By Jack Keen and Bonnie Digrius

Ensuring the value of IT ventures, from implementation through execution

Over 50 percent of all Information Technology projects fail, not only costing companies considerable monetary investment but also thwarting key strategic initiatives for which the new technology was critical. This book helps executives and managers increase IT project success by using a process for identifying the true ROI value for proposed IT investments—“Real ROI”—then tracking project results against that standard. This guide provides an abundance of pragmatic tips, tools, and techniques to make the process easy to understand, focusing on implementing an ROI plan as well as on tracking IT investments and measuring results post-implementation.

Just Enough Wireless Computing

By Ian Hayes

Wireless technology offers immense potential for competitive advantage, starting right now — but today’s wireless landscape can be extraordinarily confusing. This book gives decision makers the clarity, insight, and practical methodology they need to identify the right wireless solutions — and implement them. Ian S. Hayes offers a practical framework for understanding today’s complex array of wireless devices, solution providers, technologies, standards, architectures, and acronyms. Through real-world case studies, practical examples, and illustrations, he helps you determine which wireless solutions offer the greatest business value in your environment — and walks you through assembling and integrating those solutions. The book contains a detailed glossary of terminology, as well as a comprehensive list of software vendors and consultants, updated on an ongoing basis at the book’s companion Web site.

Effective Approaches for Managing Electronic Records and Archives

By Bruce Dearstyne

This is a book of fresh insights, perspectives, strategies, and approaches for managing electronic records and archives. The authors draw on first-hand experience to present practical solutions, including recommendations for building and sustaining strong electronic records programs.

Professional ASP Data Access

By James DeCarli

With the advent of Universal Data Access from Microsoft, we see data being stored in a variety of places – mail systems, directory services, Internet services and so on. To build great Web applications you need to drive your site with data, in whatever form it takes. This means data access and manipulation on the server to bring dynamic content to the end user. A well-constructed site will not only access data, but also manage it efficiently. This is imperative to ensure users perceive the site well and that it scales to cope with increased numbers of users.

Computer Hardware Maintenance: An IS/IT Manager’s Guide

By Stephen Rood

Computer Hardware Maintenance presents the full scope and understanding of how the PC hardware maintenance function should operate and be managed in an organization, including steps involved in containing costs, keeping records, and planning the integration of the help desk function.