|
Through our service offering, results are standardized and understandable.
The solution follows a rigorous process of data collection,
validation, statistical analysis, and report generation.
The results provide clients with the capability to answer critical
questions such as:
- How efficient and effective is our annual IT investment and
how do we compare to our industry and work group peers?
- What is the current baseline of our continuous measurement
and improvement processes?
- Do our technology and service offerings meet the dynamic needs
of our customers?
- How do I know if we are being too cost-efficient?
- Is the IT investment aligned with enterprise and/or business
unit strategic objectives?
Our solution will provide clients with the results necessary
to answer these important questions and many others as well.
Through our solution clients can obtain baseline and comparative
benchmarks of their organization. This allows them to
fully understand how their IT investments impact their organization
and further, where critical changes must be made to improve
overall efficiencies and to be more responsive to their customers.
Additionally, the value pricing of our solution enables the
client price to often be 30% to 50% less than traditional benchmark
service offerings.
Description
Our benchmarks are cost efficient and of the highest quality.
They can be customized to a client’s specific areas of
focus and need. These services are standardized while
being unique, one of kind solutions for each client. The
use of a standard methodology and formatted templates provides
consistent, repeatable results from client to client and from
benchmark to benchmark. Our state of the art analytical
engine, automatically reviews the client data, builds statistical
results and models, selects peer organizations and produces
final reports and charts within an executive presentation template.
A TAC benchmark can provide an analysis of the following functional
areas of an IT organization:
- Desktop/client and peripherals
- Help Desk
- Midrange Server (Windows / Unix / AS/400)
- Mainframe
- Data network (wide-area, metro-area, local-area)
- Voice network (wireline, wireless, PBX)
- CIO Alignment with the Business
- Customer Satisfaction
Our analysis is based on high-quality, objective, reliable data.
Our database represents more than 600 organizations spanning more
than 20 industries including:
- Banking
- Conglomerate
- Consumer Goods
- Education
- Electronics
- Financial Services
- Government (DoD)
- Government (Federal)
- Government (State and Local)
- Health Care
- Insurance
- Manufacturing (Automotive)
- Manufacturing (Consumables)
- Manufacturing (Electronics)
- Manufacturing (Equipment)
- Manufacturing (General)
- Professional Services
- Technical Services
- Telecommunications
- Utilities
Target Audience
CIO (primary), CEO, CFO and senior IT staff.
Enterprises need to use comparative analysis to support their
decisions in the complex business and IT environments they are
working in on a daily basis.
|
