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IT Contract Management and Vendor Management
As with IT assets, related contracts (and vendors) have a life-cycle. Proactive management throughout the contract life-cycle is required to ensure that value is received, at the expected cost and with acceptable risk, and that all parties are compliant with the contract terms.
Facilitated Workshop

Objectives

To provide an introduction to Contract Management and Vendor Management disciplines as applicable to IT products and services, as may be required to:

  • Develop a high-level charter and plan
  • Identify and assess core practices and gaps
  • Develop and implement new and improved practices
  • Identify benefits, support business case
  • Support RFx for products and services
  • Validate and demonstrate: value and effectiveness

Agenda

  • Introduction
    • ITAM Context
    • What and Why?
    • Core Accountabilities
    • Common Drivers
    • Scope and Priorities
    • Metrics and KPIs
  • Core Functional Components
    • Policies
    • Lifecycle Functions/Processes/Activities
    • Contract, Vendor and Related Data
    • Supporting Technology
    • Organization
  • Best Practices
  • Contract Negotiations
  • Optional Exercise: Contract Assessment
  • Appendix:
    • Governance and Functional Accountabilities
    • Representative Best Practices
    • Industry Regulations
    • Selected Resources

TAC Expert Sherry Irwin facilitates the workshop and provides knowledge transfer based on her extensive expertise and experience. The client provides the venue and facilities.


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